Change is said to be ‘the only constant thing in life’. Every business encounters change at different points of its existence. Change comes in various form: Leadership, client, strategy, members of staff or even communication. What is important is how best to manage the change process in order to serve as a launch pad for

Undoubtedly, video is the new trend in communication. Gone are the days of long post and copious letters. According to a report by Ragan Communications, a whooping 72% of internal communication teams in the US plan to increase the use of video in employee communications The opportunities for these are numerous. From CEO announcement, user-generated

Whether you own a shop on the road side or you own a big company, you need to understand your customer if you want to maximise your sales. Who are you selling to? Why should they buy your product? What do they stand to gain? Defining your target audience means understanding who they are and